Delivery & Return
Delivery:
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All orders will be dispatched within 48 hours. We use Royal Mail Signed for 1st Class service (approximately 1-2 working days) for all orders within the UK. If you are outside the UK please allow two weeks for delivery.
If we are unable for any reason to fulfil your order within this time period, then a member of our team will notify you the next possible delivery date by email.
UKSigned for 1st Class
Complimentary shipping for all UK orders
Estimated 1–2 working days from despatch
Track & Signed
Postage £12.50
Complimentary shipping for all orders over £100
Estimated 3–7 working days from despatch
Track & Signed
Postage £12.50
Complimentary shipping for all orders over £100
Estimated 5–14 working days from despatch
Return:
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In the event that the goods you ordered don't fit or are not to your liking, you have 14 days from date of receipt to return them. For a full refund or exchange, items must be returned unworn and in the same condition as received.
Before posting the item, please notify us by using the contact form on this site or by emailing info@denura.co.uk.
Please post returns to the following address:
denura / Tura London Ltd
Unit C9, Leyton Industrial Village, Argall Avenue
London E10 7QP
United Kingdom
Please ensure all returns are sent back to us via Royal Mail Recorded Delivery, as we cannot be held responsible for undelivered or lost returns. Refunds will not be made for postage.